Last updated: 28.01.2026

Privacy Policy

This Privacy Policy explains how Betamina collects, uses and protects your personal data. You can also review our Terms and Conditions, KYC Policy and AML Policy.

Index

1. 1. Legal basis for processing
2. 2. Information we collect
3. 3. How we use your personal data
4. 4. International data transfer
5. 5. Data retention
6. 6. Your rights
7. 7. Security measures
8. 8. Children's privacy
9. 9. Sharing your data
10. 10. Direct marketing and opt-out
11. 11. Supervisory authority and complaints
12. 12. Updates to this Privacy Policy

This Privacy Policy describes how Aymora Group Ltd ("Betamina", "we", "our" or "us") collects, uses, stores, discloses and protects your personal information when you access our website betamina.com and any related services ("Services").

Betamina is operated by Aymora Group Ltd, a company registered in Belize under commercial registration number 000053733, with registered address at San Victor Street, Orange Walk Town, Belize. Betamina is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of the Comoros, and operates under an online gaming license issued in accordance with applicable regulations.

We are committed to protecting your privacy and ensuring that your personal information is processed in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.

1. Legal basis for processing

Betamina processes personal data under the following legal bases:

• Contract execution: to provide our services as agreed when you create an account and use Betamina.
• Legitimate interest: to improve user experience, ensure security, prevent fraud and enhance our services.
• User consent: when required by law, we obtain your consent before processing certain data.
• Compliance with legal obligations: to comply with our regulatory, tax or anti-money laundering (AML) obligations.

2. Information we collect

We collect and process the following types of personal data:

• Account information: Betamina ID, email address, username, age, account status.
• Contact information: full name, email, phone number, physical address.
• Device information: IP address, device ID, operating system, browser type.
• Financial information: payment methods, transaction history, deposit and withdrawal records.
• Location data: approximate or precise geolocation data.
• Government-issued identification data: collected when necessary for Know Your Customer (KYC) verification.
• Usage data: interaction with our platform, gaming history, browsing activities.
• Fraud prevention data: device trust scores, suspicious activity monitoring and transaction analysis.
• Marketing preferences: communication preferences for offers and promotional campaigns.

We do not collect or process sensitive personal data (e.g. race, religion, sexual orientation) unless legally required and with your explicit consent.

3. How we use your personal data

We use the information collected for the following purposes:

• Providing and maintaining our services.
• Verifying identity and ensuring security.
• Processing payments and transactions.
• Enhancing user experience and optimizing services.
• Preventing fraud and illegal activities.
• Complying with regulatory requirements (e.g. AML, tax reporting).
• Conducting marketing and promotional activities.
• Personalizing advertising and user recommendations.
• Responding to customer service inquiries.
• Enforcing our Terms and Conditions and other applicable policies.
• Processing applications for VIP programs, promotions or rewards.

4. International data transfer

Since Betamina operates globally, your personal data may be transferred outside your country of residence, including to countries with different data protection laws. We implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs), to ensure compliance with applicable privacy regulations.

5. Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, resolve disputes and enforce our agreements. Retention periods include:

• User account data: retained as long as the account remains active.
• Transaction records: retained for up to seven (7) years for regulatory and tax compliance.
• Marketing preferences: retained until you opt out.
• Fraud prevention data: retained for up to five (5) years for security monitoring.

After these periods, data will be deleted or anonymized, except where longer retention is legally required.

6. Your rights

Depending on your jurisdiction, you have the following rights regarding your personal data:

• Right of access: request a copy of your personal data.
• Right of rectification: correct inaccurate or incomplete data.
• Right of erasure ("right to be forgotten"): request deletion of your data where legally applicable.
• Right to restrict processing: request limited use of your data under certain conditions.
• Right to object to processing: opt out of marketing and certain data processing activities.
• Right to data portability: receive your data in a structured format to transfer it to another service provider.
• Right to lodge a complaint: contact a data protection authority if you believe your rights have been violated.

7. Security measures

Betamina employs a comprehensive set of security measures to safeguard personal data, including:

• SSL encryption to protect data in transit.
• Multi-factor authentication (MFA) to enhance account security.
• Access control policies ensuring only authorized personnel can access sensitive data.
• Regular third-party security audits to identify vulnerabilities and maintain compliance.
• Breach notification policy: in the event of a security breach, Betamina will notify affected users and relevant regulatory authorities in accordance with applicable laws.
• Compliance with security standards: Betamina adheres to industry-recognized frameworks, including ISO 27001 and SOC 2, to ensure a high level of data protection.
• Employee training and internal security policies: staff who handle user data receive security awareness training and must comply with strict internal security protocols.

8. Children's privacy

Betamina does not allow minors under 18 to register or access the services. If we discover that a minor has provided personal data, we will delete it immediately. More information in our Responsible Gaming Policy.

9. Sharing your data

Betamina may share your personal data in the following circumstances:

• With affiliated companies within the Betamina corporate group.
• With service providers (e.g. payment processors, cloud hosting, KYC verification providers).
• With regulatory authorities, where required by law.
• With fraud prevention and cybersecurity firms to detect suspicious activity.
• If required due to mergers, acquisitions or corporate restructuring.

We do not sell or rent personal data to third parties for marketing purposes.

10. Direct marketing and opt-out

We may use your personal data for direct marketing. You can opt out of marketing communications at any time:

• By clicking the "unsubscribe" link in marketing emails.
• By updating your preferences in your account settings.

11. Supervisory authority and complaints

If you are located in the European Economic Area (EEA) or other jurisdictions with data protection authorities, you have the right to lodge a complaint with the relevant supervisory authority. For dispute resolution procedures with Betamina, see our Dispute Resolution Policy.

12. Updates to this Privacy Policy

Betamina reserves the right to update this Privacy Policy periodically. The most recent version will always be available at betamina.com/privacy. Material updates will be notified by email or via in-platform notifications.

By continuing to use our services, you agree to the terms of the current Privacy Policy.