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Last updated: 28.01.2026

Responsible Gaming Policy

Our commitment to responsible gaming and the tools available. See also Self-Exclusion Policy, Terms and Conditions and Privacy Policy.

Index
  1. 1. Our commitment to responsible gaming
  2. 2. Recommendations for responsible play
  3. 3. Self-assessment — do you have a gambling problem?
  4. 4. Tools available at Betamina
  5. 5. How we can help you
  6. 6. External help organizations
  7. 7. Responsible gaming and minors
  8. 8. Contact and support

Betamina is operated by Aymora Group Ltd, a company registered in Belize under commercial registration number 000053733, with an online gaming license issued by the Government of the Autonomous Island of Anjouan, Union of the Comoros (License No. ALSI-202602023-Fl1). This Responsible Gaming Policy describes our commitment to player protection and the tools available. See also our Self-Exclusion Policy, Terms and Conditions, Privacy Policy and KYC Policy.

1. Our commitment to responsible gaming

Betamina is here to provide an excellent and enjoyable gaming experience, and we acknowledge our responsibility in preventing problematic behavior. We work actively to ensure that gambling remains a form of entertainment and never becomes a source of personal, financial or social problems.

2. Recommendations for responsible play

We recommend that all players keep the following in mind and play responsibly:

  • Play for fun, not for profit.
  • Avoid chasing losses.
  • Set time and money limits before you start playing.
  • Do not let gambling interfere with your daily responsibilities.
  • Never wager money you cannot afford to lose.
  • Take regular breaks during gaming sessions.
  • Do not play under the influence of alcohol, drugs or in an altered emotional state.

3. Self-assessment — do you have a gambling problem?

Consider the following questions. If you answer "Yes" to most of them, we recommend taking steps to prevent gambling from negatively affecting your life:

  • Does gambling affect your work or studies?
  • Has it caused arguments with family or friends?
  • Do you always go back to gamble to recover losses?
  • Have you borrowed money to gamble?
  • Do you see gambling as a source of income?
  • Do you find it hard to stop or limit your gambling time?
  • Have you gambled more than you had planned?
  • Have you felt guilt or anxiety related to your gambling activity?

4. Tools available at Betamina

To help you stay in control, Betamina offers the following tools, accessible directly from the Responsible Gaming section of your player profile:

  • Bet limit — set a cap on the total amount you can wager, over 1-day or 1-week periods.
  • Loss limit — set a cap on how much you can lose, over 1-day or 1-week periods.
  • Voluntary self-exclusion — see our Self-Exclusion Policy. The first self-exclusion is 7 days; subsequent ones can be 1, 3, 6, 12 months or indefinite.
  • Access to your transaction and bet history from your account profile.

If you need assistance activating or adjusting these tools, contact our support team via live chat or by email to support@betamina.com.

5. How we can help you

If you are concerned about your gambling behavior, we recommend:

  • Requesting self-exclusion through the channels described in our Self-Exclusion Policy. Self-exclusion will block your account for the selected period and you will not receive promotional material during that time.
  • Contacting our Customer Support team at any time via live chat at betamina.com or by email to support@betamina.com.
  • Also requesting self-exclusion on other gambling platforms where you may have active accounts.

6. External help organizations

The following organizations offer free professional support to people with gambling problems. You can contact them at any time:

7. Responsible gaming and minors

Players must be of legal age in their jurisdiction (at least 18 years old) to play at Betamina. It is the user's responsibility to know the age restrictions in their place of residence and to confirm their legitimacy when creating an account. Our KYC Policy describes the age and identity verification process. We recommend that parents take the following precautions:

  • Protect your computer, mobile phone or tablet with a password.
  • Do not leave your device unattended after logging in to any gambling account.
  • Ensure minors cannot access your account credentials or credit cards.
  • Do not save your passwords in your computer; keep them in a secure place out of reach of minors.
  • Consider installing parental filtering software (for example, Net Nanny) to prevent minors from accessing inappropriate sites.

8. Contact and support

If you have questions, concerns or need to activate responsible gaming tools, contact our team via live chat available at betamina.com or by email to support@betamina.com. Continued use of Betamina's services constitutes acceptance of this Responsible Gaming Policy and any future updates.

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